E-shopper Barometer online results
Types of goods
Types of goods purchased online
Purchasing frequency per type of goods
Future purchasing intent per types of goods
Drivers and barriers
Drivers to shop online
Barriers to shop online
e-Shopping habits
E-shoppers seniority
E-shoppers loyalty to websites
Social media
Devices used to shop online
Way of ordering online (via smartphone/tablet)
Preferred payment methods
Buying from foreign websites
Reasons for buying from foreign websites
Future intent to buy from foreign websites
Future intent to start buying from foreign websites
Usual delivery places
Delivery & Return options
Ability to select the day and exact 1-hour window/timeslot of the delivery in advance
E-shopper feedback after purchasing
Preference for online
Importance of knowing the delivery company
Country
All countries
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Austria
Belgium
Croatia
Czech Republic
Estonia
France
Germany
Hungary
Ireland
Latvia
Italy
Lithuania
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Switzerland
UK
Benchmark
None
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2017
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2016
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All countries
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Austria
Belgium
Croatia
Czech Republic
Estonia
France
Germany
Hungary
Ireland
Latvia
Italy
Lithuania
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Switzerland
UK
More options
Filters
Gender...
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Male
Female
Age...
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18-34 - Millenials
35-55
55
Habitat...
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A rural area
An urban area
Tweets by DPDgroup_news
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"Several payment methods exist when it’s time to pay online. What is your preferred one?
"
Country:
All countries -> 2018